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Insurance

What Insurance Do You Need to Rent a Car in Phuket?

To rent a car in Phuket you need insurance issued for rental, that is, for commercial use of the car. At MonkeyCar this basic policy is included in the rental price with a ฿5,000 excess, and on rentals from 7 days Full Insurance removes both the excess and the deposit. Any policy applies only if the driver holds an IDP.

Updated Published
Nai Harn

In short

  • You need a commercial-use policy; on MonkeyCar's own fleet the basic one is included in the rental price.
  • With the basic policy the excess is ฿5,000; Full Insurance removes it entirely.
  • The deposit is refundable, and with full insurance from 7 days you rent with no deposit at all.
  • Your passport is never taken as a deposit.
  • Prices from ฿1,180 a day, no prepayment, payment at pickup.

When do you choose the insurance?

You choose the insurance when booking, so it helps to know the terms before you arrive. At MonkeyCar the deposit amount and the price of full insurance show in the calculator before booking, so you decide about Full Insurance in advance.

Rental starts from ฿1,180 a day with no prepayment: the rental, full insurance if you chose it, and the deposit are paid when you collect the car.

More: Deposit-Free Rental. Next on this topic: Rental Car Excess in Thailand: What It Is, What Pays Off. Short version in the driver guide: What to do after an accident.

Want a rental with no deposit? It is available with full insurance from 7 days; how it works is on a separate page.

Deposit-Free Rental
01

Which policy do you need, and how does basic differ from full cover?

You need commercial-use insurance: only that kind of policy expects a tourist to drive the car under a rental contract. Cars in MonkeyCar's own fleet are insured this way, and the basic policy is included in the rental price. Private owners usually carry a first-class policy for personal use, and that is the main risk of renting from a private owner.

Basic and full insurance differ in the excess. With the basic policy you are liable for damage up to ฿5,000, while Full Insurance removes the excess entirely. Full Insurance costs 35% of the rental, at least ฿3,000, is available on rentals from 7 days, and with it no deposit is needed. There is no in-between level of cover.

In peak season, usually in January, we get more requests than our fleet has cars, so we take some cars from partners in Phuket. Some of them carry first class insurance for private use. The rental terms on such a car are the same as on ours: if you are sober and hold a valid licence, an insurance agent or the police decide who caused the accident. If you are at fault, no more than the ฿5,000 excess is taken from the deposit, as on our own cars, and with full insurance we pay for the repair ourselves. Ask the manager which policy your car has before you book.

TermBasic insuranceFull Insurance
PriceIncluded in the rental price35% of the rental, at least ฿3,000
Excess฿5,000None
DepositRefundable, depends on the modelNot needed
Rental termAnyFrom 7 days
When it paysIf the driver holds an IDP and a national licenceIf the driver holds an IDP and a national licence
  • Basic policy: ฿5,000 excess; fine for careful driving around the island.
  • Full Insurance is paid extra: no excess and nothing to pay for damage to the car, except wheels, glass, interior and keys.
  • No deposit with full insurance from 7 days, if you would rather not tie up money for the rental.
02

What types of insurance are there, and what does each cover?

Every car in Thailand carries compulsory CMI insurance (Por Ror Bor): it pays for treatment and compensation for people injured in an accident, but not for repairs to cars. On top of it the owner takes out voluntary insurance. MonkeyCar cars have a policy for rental use: the basic one is included in the price, and Full Insurance is an extra.

What is coveredCMI (compulsory)MonkeyCar basicFull Insurance
Who arranges and paysThe car owner, by lawIncluded in the rental price35% of the rental, at least ฿3,000, from 7 days
Treatment of injured peopleYes, within the legal limitsThrough the same car's CMI policyThrough the same car's CMI policy
Repairs to the rental car when you are at faultNoYes, you pay the ฿5,000 excessYes, no excess
DepositNot linkedRefundable, amount depends on the modelNot needed
Wheels, glass, interior, keysNoNoNo
Drink-driving, no IDP, leaving the scenen/aPolicy does not applyPolicy does not apply
03

How are the excess and the deposit linked?

The excess is the amount the renter pays if the car is damaged; the insurer covers everything above it. The deposit is a refundable sum paid at pickup in cash or as a hold on your card. It is returned in full if the car comes back without new damage or unpaid fines.

The deposit depends on the model and shows in the calculator before booking. Your passport is never taken as a deposit. How the excess is calculated and when you pay it is explained in the excess on a car rental in Thailand.

  • The excess is your share of the damage; Full Insurance removes it.
  • The deposit is refundable: returned in full if there is no damage or fines.
  • The deposit depends on the model and shows in the calculator before booking.
04

What does even full insurance not cover?

Full Insurance does not pay for wheels (tyres, rims, punctures), glass, the interior or lost keys, as set out in the rental terms. The renter pays for that damage, with or without a deposit; a lost key costs from ฿5,000.

The policy also does not apply at all after a serious breach: the driver was drunk, drove without an IDP, left the scene of an accident or let someone not on the contract drive. In that case the renter covers the damage in full. At pickup, photograph the windscreen, tyres and interior separately: only new damage is taken from the deposit.

  • Wheels: tyres, rims, punctures
  • Glass: windscreen, side and rear windows
  • Interior and lost keys (from ฿5,000)
  • Any damage after drink-driving, driving without an IDP or leaving the scene
05

What does it take for the insurance to pay out?

Four conditions: the driver is on the contract; they carry a valid IDP and national licence; they are sober; and the car has not left Phuket, Phang Nga and Krabi provinces. After an accident with another car, a scooter or a pedestrian, wait for the police and get the report. With no other party (a post, a kerb, a stone in the windscreen) you do not need the police: photograph the damage and message MonkeyCar straight away.

The car's condition is recorded at pickup and return, so photograph it when you collect it. Travel medical insurance does not pay for repairs to the car.

  • An IDP is not needed to collect the car, but without it the insurance does not apply, so get one at home.
  • Everyone who will drive goes on the contract.
  • Photos at pickup protect you from disputes over scratches.
FAQ

Frequently asked questions

What does basic insurance cover on a Phuket car rental?

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The basic policy covers damage to the car above the excess: the renter pays up to ฿5,000, the insurer pays the rest. It applies only if the driver holds a valid IDP; without one the claim is refused and you pay for repairs yourself. Exclusions are set out in the contract. If you would rather not pay even the excess, there is Full Insurance.

Do you need full insurance for a one-week rental?

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For a week you can already take it: Full Insurance is available on rentals from 7 days and costs 35% of the rental, at least ฿3,000. It removes the ฿5,000 excess and the deposit. It is optional, since the basic policy is already in the rental price. The exact extra for your car and dates shows in the calculator before booking, next to the deposit it replaces.

How do you choose between basic and full insurance?

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It depends on your driving experience, your route and how much risk you accept. The basic policy suits a confident driver on short trips around the island, but you are liable for damage up to ฿5,000. Full Insurance removes both the excess and the deposit. If left-hand traffic and dense traffic are new to you, full cover removes the risk of paying the excess for the first scratch.

Can you rent a car in Phuket without a deposit?

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Yes, with no deposit on full insurance from 7 days (Full Insurance). With the basic policy a refundable deposit is required: it guarantees payment for damage or fines. The calculator shows both options, so they are easy to compare. Choose Full Insurance when booking; no prepayment is needed.

When is the deposit returned after the rental?

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The deposit is returned right after the inspection when you drop off the car, provided there is no new damage and no unpaid fines. The car's condition is compared with what was recorded at pickup, so photos taken then help avoid disputes. If you would rather not pay a deposit, choose full insurance from 7 days.

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